Please see this post for the details, and the only way to recover the functionality mentioned in the reply from CL tech support is to uninstall PD365 (and any older PD versions still installed) then reboot, install the older PD version then install PD365. ![]() Unfortunately this is looking like an issue where only the packs included with the new version of PD365 are staying activated and any older packs are deactivated. ![]() Neither machine had any problems with any Boris FX packs. I had a different selection deactivated on my Surface Book 3: The same 3 from above as well as NBFX Essential Effect 5 and all (separately-purchased) Pixelan packs. On my main desktop, I have 18 packs installed, and only NBFX Paint Effect, Video Essentials and Video Essentials VII are affected:
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